Frequently Asked Questions

If you are booking a bareboat charter or flotilla, you must hold a qualified skipper licence – day skipper competent level (from a recognised body) or an International Certificate of Competence (ICC) as a skipper – and have adequate sailing experience. You should also have a co-skipper at competent crew certificate level or with appropriate experience.

Yes, this is possible by booking one of our skippers (140€/day+meals). When you charter the yacht with one of our experienced and qualified skippers, you can of course sit back and relax. However, should you wish to learn a bit of sailing, our skippers will be more than happy to teach you.

The charter price includes all taxes, and all yachts are properly covered with hull and third-party liability for charter business. You are provided with one full set per week of the following: bed linen, bath towels, beach towels, kitchen towels, pillows and light quilted blankets. All yachts are also equipped with the following: full kitchen equipment (including plates, bowls, cups, glasses, cutlery, cooking utensils), dinghy with oars, autopilot, GPS/Plotter, full water tank, one set of snorkelling gear, Greek Water Pilot and map of the sailing region.

What qualification/licence do I need to charter a yacht with PAGASON yacht & sail offers charters on a weekly basis, starting on Saturdays or Fridays (for some yachts and depending on availability). Sometimes we can allow the odd exception regarding the start day and number of days of the charter, at the beginning and end of the season or as a last-minute booking.

When you confirm that you would like to book a yacht charter with What qualification/licence do I need to charter a yacht with PAGASON yacht & sail, you will be sent a Booking Confirmation and you will be asked to arrange the 50% down payment via bank transfer in the following 7 days (as is written in the Booking Confirmation).

Furthermore, 1-2 months prior to the start of your charter, What qualification/licence do I need to charter a yacht with PAGASON yacht & sail will contact you with all the required paperwork and other documents (crew list form, charter party, etc). You will also be sent an invoice for the remaining payment of your charter. If you want to book extra services, please inform PAGASON yacht & sail well in advance of your charter start date.

All yachts are properly covered with hull and third-party liability for charter business. As with any insurance, an excess applies in case of any claim. Therefore, clients are required to leave a refundable security deposit (2,000€ for 2/3-cabin yachts, 2,500€ for 4/5-cabin yachts, This deposit is for covering any damage or loss caused by the client during their charter. Consequently, the clients’ liability is limited to the amount of the security deposit, unless they cause damage or loss through gross negligence or an intentional act.

In the case of any damage or loss, the cost of repair or replacement is deducted from the security deposit and the remaining balance is refunded to the client. The client is not responsible for normal wear and tear.

The security deposit is to be paid at check-in via American Express, Visa, Mastercard or cash. The security deposit is required even if a skipper is hired at extra cost.

If you are chartering with a skipper provided by PAGASON yacht & sail, the skipper is not responsible for all damages aboard. He is responsible for sailing the yacht and if he accidentally damages the yacht, he will have to pay for the damage himself. However, any damage caused by the client aboard is the client’s responsibility – for example, accidentally blocking the toilet, accidentally burning something or causing a fire whilst cooking, damages under the influence of alcohol, etc.

It is up to you whether you want travel insurance or any other additional insurance. However, we strongly advise obtaining insurance for your security deposit – unfortunately, sometimes accidents or damages do happen. This insurance can be obtained through your own insurance broker or via Pantaenius, up to 48 hours before your charter start date. The Pantaenius Bond Insurance Plus Package (140€) should be sufficient and covers the security deposit amount for your charter.

If you need to cancel your booking, please contact us at info@pagason.com. You will be refunded accordingly:

• No reimbursement for cancellation less than 30 days before charter.
• Between 30 – 60 days before charter starts = 50% reimbursement of total charter price.
• 60 days or more before charter starts = 50% reimbursement of deposit paid.

You need to bring your sailing licence (if you are chartering bareboat), personal identification for each crew member/passenger and your personal items. Please note we provide beach towels as well as bath towels.

Check-in normally starts at 17:00. However, sometimes it is possible to arrange for an earlier or later check-in. The check-in is the procedure for the client to become acquainted with the yacht. PAGASON’s staff will come aboard your yacht during your check-in to go through the inventory with you, so that you can satisfy yourself with the condition of the yacht and its equipment and make sure that everything is there as per the inventory checklist.

The check-out is a similar procedure to the check-in. PAGASON’s staff will come aboard and check the yacht with you for any damage or loss before your disembarkation. If there has been no damage or loss, PAGASON yatch & sail will instruct their bank to release the amount that is being held as a security deposit against your credit card. You should receive your security deposit back within 15 days following your check-out.

At check-out, the fuel tank (which was full at the start of your charter) will also be checked and you will be required to pay only for the amount of fuel that you have used at the end of your charter.

If you encounter any problem during your charter, please contact PAGASON yatch & sail  Base Manager immediately. PAGASON yatch & sail  will try to assist you and solve your problem as efficiently and as quickly as possible. In the case of damage, it is important to follow the following protocol:

1. Exchange all insurance policy data with third parties.
2. Take photos of the damage.
3. Make a sketch with a short description of the circumstances leading to the accident, signed and dated.
4. Collect third-party data.
5. Follow protocol from an official of the local Greek Port Authority.
6. Make a Logbook entry.

PAGASON yacht & sail can arrange delivery of your provisions to the yacht for a small charge of 20€ (payable in cash at the base), in addition to the cost of the provisions. Alternatively, you can choose to do your own food shopping. There are plenty of supermarkets and mini markets available in the region.

There are no mooring fees at our Volos base or Loutraki base where you may spend the first and last night of the charter. There are various small fees of up to 5€ on the Sporades Islands.

There are many harbours in the region where you can supply your yacht with water, fuel and electricity, using the respective cables/hose pipes aboard your yacht. Small fees apply for connecting to the power/water pillars on the quays. In addition, both yacht have 12V sockets and 150W inverters (suitable for charging smartphones and tablets – not hairdryers!). Many cafés and restaurants will also allow you to charge electronic devices too.

Please sent an email request our 3 different suggested routes.

All yachts are equipped with full safety and navigation equipment, according to Greek Maritime Law, including sufficient life jackets, flares, VHF, GPS, life raft, autopilot, EPIRB, navigation charts and pilot book for the region.

All yachts have excellent sound systems with cockpit speakers. The sound systems include radio and, depending on the yacht, some have CD players, bluetooth, USB and/or auxiliary connections (it is recommended you bring an iPod/iPhone/MP3Player auxiliary input cable and/or USB cable for connecting your music devices).

Other useful equipment includes: 1 set of snorkelling gear; dinghy with oars; mobile phone with Greek sim card for contacting the base manager; yacht charter documents; and a food and drink guide for the area.